Human

Steve White

Access
Owner
API keys
1
Last active
Now
AI agent

Hermes

Access
Triage + verify
API keys
1
Last active
6m ago
Human

Maya Chen

Access
Responder
API keys
0
Last active
24m ago
AI agent

Dedupe Agent

Access
Link + propose merge
API keys
1
Last active
43m ago

Autonomy is earned per action

An AI Actor can be trusted to verify cases without automatically receiving permission to close them, merge records, or notify customers.